Data protection

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Collection, processing and use of personal data

You can visit our website without providing any personal data. We only store access data without personal reference - even if the visit is made via newsletter links. This data is analysed exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

We collect, store and process your data for the order processing of your purchase and any subsequent warranty processing. Personal data is collected if you voluntarily provide it to us when ordering goods or opening a customer account or registering for the newsletter. You have the option of deleting your customer account in our shop at any time.

Right to information
You have the right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data.
Email notifications and newsletters
After placing an order in the shop, you will receive notification emails to help you track the status of your order. After the first successful order in our shop, you will also immediately receive a survey email, which is used exclusively to improve our services.
If an order has been successfully placed and a customer relationship exists, your email address will be used for advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time via the footer in the newsletter.
Use of cookies
We use cookies on our website. Cookies are small files that are stored on your data carrier and save certain settings and data for exchange with our system via your browser. This storage helps us to customise the website for you and makes it easier for you to use, for example by saving certain entries you make so that you do not have to keep repeating them. Your browser allows you to restrict the use of cookies, although this may mean that our website no longer works for you or only works to a limited extent. You can therefore generally reject cookies via your browser. Cookies can also be deleted at any time.
The session cookies (also called session cookies) are deleted after you close your browser.
Long-term cookies are used in our shop; these remain on your hard drive. When you visit us again, we will automatically recognise that you have already visited us and which entries and settings you prefer.

Data security
Your payment data is encrypted during the ordering process and transmitted over the Internet. All credit card data is processed externally and with the highest level of security by Yellowpay from Postfinance. Your data is protected. You should always treat your access information confidentially and close the browser window when you have finished communicating with our web shop, especially if you share your computer with others.
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties. In close cooperation with our hosting providers, we endeavour to protect the databases as well as possible against unauthorised access, loss, misuse or falsification. When you access our website, the following data is stored in log files IP address, date, time, browser request and general information transmitted about the operating system or browser. This usage data forms the basis for statistical, anonymous analyses so that trends can be identified, which we can use to improve our services accordingly.
Privacy policy for the use of Google Analytics and Google Remarketing This website uses Google Analytics and Google Remarketing. These are services provided by Google Inc ("Google"). Google uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address is then shortened by Google by the last three digits, so that a clear assignment of the IP address is no longer possible. Google observes the data protection provisions of the "US Safe Harbor" agreement and is registered with the "Safe Harbor" programme of the US Department of Commerce.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Third-party providers, including Google, place adverts on websites on the Internet Third-party providers, including Google, use stored cookies to place adverts based on previous visits by a user to this website. Google will not associate your IP address with any other data held by Google. You can object to the collection and storage of data at any time with effect for the future. You can deactivate the use of cookies by Google by setting your browser software accordingly by going to www.google.de/privacy/ads and clicking on the "opt-out" button. Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp. Further information on Google's provisions can be found at www.google.com/intl/de/privacy. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Privacy policy for the use of Facebook Remarketing Remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. When you visit our pages, a direct connection is established between your browser and the Facebook server via the remarketing tags. Facebook receives the information that you have visited our site with your IP address. This allows Facebook to associate your visit to our pages with your user account. We can use the information obtained in this way to display Facebook Ads. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/ . If you do not wish data to be collected via Custom Audience, you can deactivate Custom Audiences here.

Transfer of data to third parties
If we make advance payments, e.g. in the case of a purchase on account, we may obtain credit information from a credit agency on the basis of mathematical-statistical procedures in order to safeguard our legitimate interests. For this purpose, we transmit the personal data required for a credit check to the credit agency CRIF, Hagenholzstrasse 81, 8050 Zurich, and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical procedures and whose calculation includes address data. Your interests worthy of protection are taken into account in accordance with the statutory provisions. Our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f EU GDPR lies in the purposes described above.